BTL’s primary objectives are to help businesses strengthen organizational structure, improve systems & processes, and follow through on mission and vision. 

Reasons Why Our Clients Call:

Lack of clarity in day-to-day roles and responsibilities of staff and leadership

Incomplete tasks & constant team miscommunication

Wasted time and redundancy in day-to-day tasks

Lack of time to pursue organizational analyses

Process documentation needed

Programmatic concerns

Work 1:1 with BTL to capture a high level preview of how your business is performing in 9 key areas:

  1. Mission & Strategic Planning

  2. Personnel Management

  3. Finances

  4. Client Intake

  5. Client Services

  6. Client Exit Process

  7. Marketing

  8. Organization Documents

  9. Measuring Impact




The business audit is a great 1st step to discover or confirm the systems and processes within your organization that need to be documented, organized, and optimized.

Spend a day with BTL and take a deep dive to assess the effectiveness of policies, procedures, and services within your organization.


Identify what has slipped through the cracks, re-prioritize and manage projects, move the business towards achieving its mission, and bridge the gaps to improve how your products, services, or programming is serving the local market.

BTL will return on-site for a follow up meeting to 

report finding which will include opportunities, recommendations, and strategies to take your business to the next level.

Work 1:1 with BTL to assess 9 systems and processes within your business:

  1. Task & Project Management

  2. Team Management

  3. Client Management

  4. Lead & Sales Management

  5. Finance 

  6. Brand Management

  7. Marketing

  8. Social Media

  9. Content Development


Walk away with questions answered like:

  • Do I have a repeatable step-by-step process for this?

  • If I left for a month on vacation, could my team run the business?

BTL will works with clients to document, organize, and optimize the steps or tasks that will add value to the organization, its bottom line, and its customers.

BTL  specializes in getting things in order so you can get things done.

That's why we offer retainer services to clients who have completed the business audit, business assessment, or systems analyses.


BTL has serviced clients in some of the following areas:

  • Leadership Development

  • Team Training & Development

  • Program Development & Implementation

  • SOP Development  

  • Talent Sourcing and Screening

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Nashville, TN, USA


Tel: 615.988.0582



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